Demos & Taxes

In the C14 National (C16 TS) invoice letter, we advised you that we had a systems visibility issue, and we were unable to identify if a demo product was ordered for the first or second time. As such we were unable to process the usual tax exemption applicable on demo products purchased for the first time, when such demo products were ordered one campaign prior to introduction. We are pleased to advise you that this systems problem has been resolved.

As a result, going forward, all first-time demo purchases will be GST/QST/HST exempt, as permitted by law, regardless of whether they are ordered one or two campaigns in advance.

If more than one unit of the same demo product is ordered (eg. in the same or next campaign or as an add-on) , taxes will apply and will be charged on the Customer Price (brochure price).

This change takes effect in C18 National (C20 TS). The revised information will only appear in the What’s New as of C24.

Representatives will be advised via the Campaign 18 National (C20 TS) invoice letter.